Design of Cognitive Assistance Systems in Manual Assembly Based on Quality Function Deployment

Increasing volatility and product individualization are leading to higher complexity in manual assembly. At the same time, production processes must become more flexible, humans have adapt new products often even faster. Industry 5.0 will increasingly focus on human-centric approaches, collaboration of machines intensively using cognitive assistance systems. The design an innovative system is a complex task due many technological opportunities their interrelationships. In framework this research, method was developed enabling systematic systems that integrates business worker requirements aiming at improving productivity, quality, satisfaction well-being. research question approached by science having, as main output, for based quality function deployment (QFD), referred system-QFD (CAS-QFD). methodology divided into six phases includes iterative starting from assembly process. considers information needs workers, definition appropriate functions selection interaction technologies. exemplarily industrial evaluation highlighted relevance CAS-QFD systematically designing holistic requirements, identified worker, workplace, area and, finally, enterprise level.